Reimbursement Help
Bayer HealthCare (BP) Reimbursement HELPline™
The Bayer Biological Reimbursement HELPline™ (800.288.8374) is available weekdays between the hours of 8:30 AM and 5:30 PM (ET). Program Analysts at the HELPline™ specialize in answering questions about Bayer HealthCare products and addressing reimbursement issues.
Bayer HealthCare has extended the services of the HELPline™ to support the BKAP programs. Analysts will assist patients, families, caregivers, and healthcare providers to determine which assistance program best suits the patient's needs.
Please have your patients contact one of our analysts (800.288.8374) to see if they qualify for a program or to access program assistance. An analyst will walk the patient or caregiver through a step-by-step enrollment process to ensure a smooth transition into the appropriate program, as determined by eligibility criteria. Program applications will be initiated over the phone and sent to you as the healthcare provider to minimize the paperwork burden for both you and your patients.

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